Do your customers and clients rave about you to their friends and in person, yet you don’t have a single great online review?
If you know how to get these happy customers and clients to leave you reviews, your business will see many benefits, from better search placement to higher trust, to more revenue.
Here are 4 simple ways to get more reviews for your business.
It seems obvious!
65% of consumers say they are happy to leave a review – if you ask for one. You can ask verbally, you can put up signage at your place of business, or you can send out an email, but you have to ask. Just remember, you can’t ask for Yelp reviews directly per their terms of service.
2. Send a Direct Link
Email or SMS are good tools to use because you can make granting your request more convenient for customers. And by sending a direct link you can also alternate between review sites, directing the flow of review traffic and ensuring you get a nice spread across sites.
3. Respond to all Reviews
Not just negative ones. All reviews. The positive reviews are more important than you’d think. Graciously thank your customers or clients for leaving you a review. Doing so makes you appear more engaged and interested, and can improve both the number of reviews you get and the number of customers or clients you get because people read owner responses with interest.
4. Make Meaningful Change
There is no way to get 5-star ratings on sites across the web if you aren’t running a 5-star business. And the easiest way to do that is to look at the feedback you’re getting on review sites. You can use it to adjust the way you do business until you’re consistently getting high praise for the way you serve customers.
Outstanding businesses are likely to get far more reviews than mediocre ones. The other kind of company that gets more reviews are bad businesses, and you don’t want to be one of those.
Need Help Getting More Reviews?
Schedule a free demo of our online review management system, designed to make it easy to ask for, receive, and respond to reviews. Improve your online reputation and get more customers and clients now!