Posts by Rachel Arst McCullough
Positive Online Review Responses: Best Practices and Examples
Having an online presence gives your clients or customers the ability to write reviews for your business, but more importantly, it gives you the opportunity to respond. It’s just as essential to respond to your positive reviews as it is your negative ones. When written effectively, your responses act as a great, free marketing tool.…
Read MoreOrganizing a Mountain Town Meetup – Meetup Finances – Part 5
Background This post is part of our series on Organizing a Mountain Town Meetup. Here are the previous posts: Part 1 – Introduction please read this for the background you’ll need to fully enjoy this post. Part 2 – Meetup Basics Part 3 – Getting the Word Out Part 4 – At the Event Meetup Finances In…
Read MoreHow to Get Google My Business Phone Support
It is surprisingly easy to get Google My Business (GMB) phone support for your listing. Just be patience since you might be on hold when calling them. First, we’ll give you several options for getting in touch, including calling Google My Business, having them call you, or reaching them online through Facebook or Twitter.…
Read MoreOrganizing a Mountain Town Meetup – At the Event – Part 4
Background This post is part of our series on Organizing a Mountain Town Meetup. Here are the previous posts: Part 1 – Introduction please read this for the background you’ll need to fully enjoy this post. Part 2 – Meetup Basics Part 3- Getting the Word Out In this post, we’ll go over some of the basics…
Read MoreOrganizing A Mountain Town Meetup – Getting the Word Out – Part 3
Background This post is part of our series on Organizing a Mountain Town Meetup. Here are the previous posts: Part 1 – Introduction please read this for the background you’ll need to fully enjoy this post. Part 2 – Meetup Basics Throughout the series, we use the nonprofit, Tahoe Silicon Mountain (TSM), as an example. Garrett…
Read MoreOrganizing A Mountain Town Meetup – Meetup Basics – Part 2
Background This post is part of our series on Organizing a Mountain Town Meetup. See the full list of posts in the Organizing a Mountain Town Meetup series and please read Part 1 – Introduction for the basics you’ll need to fully enjoy this post. In this post, we’ll go over some of the basics you’ll want to consider at…
Read MoreOrganizing a Mountain Town Meetup – Series Introduction – Part 1
The Backstory Garrett and I have been organizing meetups for the Truckee nonprofit, Tahoe Silicon Mountain, for over 8 years. We’ve helped grow it from a small monthly meetup with a handful of attendees to a group of 1,200+ with 3 monthly events, including Mountain Minds Monday, which attracts 40-100+ people each month. Plus, we hold…
Read More5 Steps to Make Sure Local Clients and Customers Find You Online
Maybe you’re a brick and mortar business, like a boutique, restaurant, or bar. Or maybe you travel to your customers like a contractor or real estate agent. Either way, it’s crucial for your customers to easily be able to find you and your contact information when they’re in your city, searching for the service you…
Read MoreHow to Get Phone Support for Your Google My Business Listing – Updated 10/2016
[Due to the high volume of calls we receive regarding Google My Business issues, we are only able to help existing clients. Please contact Google for help instead at 1-844-491-9665.] It is surprisingly easy to get a Google customer service representative to call you about your Google My Business (GMB) listing! First, we’ll go over why…
Read MoreResources for Google My Business Knowledge Bites
Find resources here for the November 1, 2016 Knowledge Bites session I taught for the Truckee Donner Chamber of Commerce. Get Your Business Online website (to find out if you are listed and get verified) Google My Business website/login (after you are verified, use this) See if you are listed and verified in Google My Business
Read More