Posts by Rachel Arst McCullough

How to Respond to Negative Reviews: Best Practices and Examples

Why Responding to Negative Reviews Is Important In today’s internet-dominated market, a positive online presence is key to maintaining a successful business, both for your reputation and for search engines. Online review quantity, velocity and diversity contribute to search engine ranking, with frequent positive reviews being favorable for increasing search engine visibility. Negative online reviews…

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How to Share Access on Google My Business

In this tutorial, we’ll show you how to share access with us to Google My Business (GMB) from either your desktop/laptop computer or your mobile phone. Onboarding can be one of the more challenging aspects of hiring a new company to help with your website or marketing. Most of the headache is logistical—we need to…

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How to Get Google My Business Phone Support

  DISCLAIMER: We are not Google.   Google My Business’ website is here:   ***Calls to our main number or inquiries through our contact form about Google My Business from anyone who is not a current client WILL NOT BE RETURNED.   ***We have been overwhelmed with hundreds of confused callers/emailers who think they…

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