Client Tips

How to Respond to Negative Reviews: Best Practices and Examples

Why Responding to Negative Reviews Is Important In today’s internet-dominated market, a positive online presence is key to maintaining a successful business, both for your reputation and for search engines. Online review quantity, velocity and diversity contribute to search engine ranking, with frequent positive reviews being favorable for increasing search engine visibility. Negative online reviews…

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How to Share Access on Google My Business

In this tutorial, we’ll show you how to share access with us to Google My Business (GMB) from either your desktop/laptop computer or your mobile phone. Onboarding can be one of the more challenging aspects of hiring a new company to help with your website or marketing. Most of the headache is logistical—we need to…

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How to Get Google My Business Phone Support

  DISCLAIMER: We are not Google.   Google My Business’ website is here: https://www.google.com/business/   ***Calls to our main number or inquiries through our contact form about Google My Business from anyone who is not a current client WILL NOT BE RETURNED.   ***We have been overwhelmed with hundreds of confused callers/emailers who think they…

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Resources for Google My Business Knowledge Bites

Find resources here for the November 1, 2016 Knowledge Bites session I taught for the Truckee Donner Chamber of Commerce. Get Your Business Online website (to find out if you are listed and get verified) Google My Business website/login (after you are verified, use this) See if you are listed and verified in Google My Business

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How to Get Phone Support for Your Google My Business Listing

Update as of 10/2016: Google has changed how to get phone support.  The updated post is here: https://mcculloughwebservices.com/2016/10/31/get-phone-support-google-business-listing-2/ [Due to the high volume of calls we receive regarding Google My Business issues, we are only able to help existing clients. Please contact Google for help instead (info at the link above on how to do that).]…

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How to Submit an XML Sitemap to Google Search Console

Why Submit an XML Sitemap It’s a good idea to submit your XML sitemap to Google so that they can better crawl your site.  They can still crawl without it, but this gives them much better guidance. What You Need to Get Started A Google Search Console account.  Google Search Console was previously called Google…

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