Even the best businesses make mistakes sometimes. You and your employees are only human. From time to time, you may receive a legitimate bad review that you’d like removed on a site like Google or Yelp. How to Fix Bad Reviews This post covers what to do in the event that you receive a legitimate…

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Do your customers and clients rave about you to their friends and in person, yet you don’t have a single great online review? If you know how to get these happy customers and clients to leave you reviews, your business will see many benefits, from better search placement to higher trust, to more revenue. Here…

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Nobody wants to be average, right? The same is true in the online review space. To be truly effective, your reviews need to be better than average! Most business owners know they need great reviews. Few have a focused review strategy. And fewer still think to direct traffic to more than one review platform. Here’s…

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Last updated: 10/12/19 Why Responding to Negative Reviews Is Important In today’s internet-dominated market, the robustness of your online presence affects both your reputation and your search engine standing. Negative online reviews without appropriate and timely responses can quickly damage your reputation. A large majority of consumers today rely on review sites to help them…

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